FAQ

Answers to the questions we are asked most: delivery, returns, sizing, payment and genuine stock. Can't find yours? Email info@styloza.co.uk or message us on WhatsApp +44 7782 201057.

Help Centre

Frequently Asked Questions

Delivery, returns, sizing and products — the questions we get asked most.

Help Centre

Frequently Asked Questions

Delivery, returns, sizing and products — the questions we get asked most.

Orders & Delivery — How long does delivery take in the UK?

Standard UK delivery takes 2 to 4 working days. Express options are shown at checkout where available. Delivery is free across the UK for a limited time.

Orders & Delivery — Do you ship outside the UK?

Not at the moment — we deliver to UK addresses only (England, Scotland, Wales and Northern Ireland). If that changes we'll announce it here first.

Orders & Delivery — How can I track my order?

Once your order is dispatched you will receive an email with a tracking link. You can also see the status of every order from your account page.

Products — What sizes are available for socks and hosiery?

Most of our socks are free-size and stretch-fit, covering UK sizes 6 to 11. Specific sizing details are listed on each product page.

Products — Are your products unisex?

Many of our styles are designed to be worn by anyone. Check the product description for gender-specific fits.

Products — Are your products genuine brands?

Yes. All stock is purchased from established wholesale and distribution suppliers. We do not sell counterfeit, replica or grey-market goods, and supplier documentation is available on request.

Products — How should I care for my clothing?

We recommend a machine wash at 30°C, no bleach, and line drying for the longest life. Care symbols are printed on each item's label.

Returns & Refunds — What is your return policy?

We offer a 14-day return window on unworn items with original tags and packaging. Socks, hosiery and underwear must be unopened for hygiene reasons.

Returns & Refunds — How do I request a refund?

Email info@styloza.co.uk with your order number and we will guide you through the process. Refunds are issued to the original payment method once the return is received.

Still Need Help?

We're Here for You

Email info@styloza.co.uk, chat on WhatsApp, or send a message through the contact page. A member of the team replies within one working day.